View topic - Hurricane Katrina Donation Fund

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Hurricane Katrina Donation Fund
Moderators: Giskard, imbri, ndemeter

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jamesi
Sentient Being

Joined: 25 Sep 2002
Posts: 2195
Location: Canadia

Hurricane Katrina Donation Fund

In response to the growing tragedy caused by Hurricane Katrina, Steve Peters (of ARGN) has created a donations page. We know that our ARG audience is a very caring and warm community, and we're hoping that many of you can take some time today and make a donation. All proceeds are going to the American Red Cross.

Folks, if you've seen any of the media coverage, you know that these people are going to need help for months, if not years, to come. Anything you can scrape together will mean that someone who absolutely needs this support will be getting it.

Thanks in advance to all who donate. Our prayers continue to be with the people of the affected areas.

The donation link

(If you get an error when clicking the Donate Now button, try it again. We assume that the servers are getting hit by many reuqests.)

[EDIT: Due to recent complications involving PayPal and online fundraising efforts for Katrina victims, the link above will now take you directly to the Red Cross donation page. We will no longer be able to track progress of our monetary goal, but this will bypass the problems many sites have been having with PayPal. All previous donations made through our PayPal link will be immediately forwarded to the Red Cross. -vpisteve]

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Posted: Sat Sep 03, 2005 5:39 pm

rose
...and then Magic happens

Joined: 26 Nov 2003
Posts: 4117

Red Cross Volunteers

I've been volunteering at my local Red Cross Headquarters in New York to answer telephone calls to the general Red Cross line. I would urge anyone here to see if they can volunteer for this sort of work at their local Red Cross office.

As you might expect, the main call center is overwhelmed with calls. Every Red Cross office that has the ability to take some of the overflow calls has been put on this task.

This job is not difficult but requires some basic computer skills and the ability to navigate at least three applications - the phone, the database to retrieve information and a form to enter information- relatively simultaneously. Anyone here could navigate the computer-related demands with ease. Some of the volunteers are less facile and have trouble mastering the technology. People who are comfortable with computers are needed. Callers have a long wait --often hours--on hold before they are answered.

Also, volunteers need to be able to cope with a changing environment- the data and protocol change as changes are made to better cope with the disaster. Certainly playing these games has taught us how to live in a grey area and to quickly absorb new information.

To volunteer you can just check your local chapter's web page. There is a mandatory 2-3 hour training session. You can shadow someone taking calls for as long as it takes for you to feel comfortable handling calls on your own. There are always professional people around to help you with any questions. They encourage volunteers to take breaks whenever needed and not to work beyond their capacity. The hours are flexible as well. The need for volunteers in the phone center is expected to last for months.

I have found this to be very rewarding. The callers are almost uniformly polite, patient and grateful for assistance. I think that you would find it rewarding as well.

PS I forgot to add that this task requires frequent use of the F5 refresh key. We do that automatically. I am surprised when a floor manager comes by to remind us to refresh the information every twenty minutes. You mean everyone doesn't just hit F5 whenever they navigate to the page? Smile

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Posted: Sun Sep 04, 2005 8:26 pm

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