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 Forum index » Meta » General META Discussion
Player contact details - how to get them?
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Ciaran_H
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Joined: 11 Nov 2004
Posts: 123
Location: England, UK

Player contact details - how to get them?

In days gone by, the front page of Unfiction used to have this mini-story:

Quote:
After a long day of surfing the web, you crash hard and sleep soundly. But suddenly you are awakened by the persistent ringing of your phone.

You answer it, and the voice at the other end speaks sinisterly, "If you know what's good for you, you'll back off. You don't want this, you really don't."

You're sitting in the dark at 3:00 a.m., staring at the now-dead phone, thinking to yourself, "What have I gotten into?" Then you remember the strange web site you signed up for earlier that evening on a lark. You realize that whoever they are, they already know a lot more about you than you do about them.

You'd better get cracking.

Welcome to the world of Alternate Reality Gaming.

Welcome to unfiction.


On a purely META level, I'm curious as to whether this kind of situation would happen in ARGs. Specifically - assuming that in the mini-story above, a phone number wasn't given, if a player did not give the PMs details on a specific method of contacting them (directly or indirectly, by contacting a character) - for example, by phone - would it be allowed to contact them by that method?

Notice the difference between not giving details on a method of contact because they weren't provided with the option to, and specifically not giving details despite having a chance to. In the latter case it's pretty clear that the player doesn't want you to contact them via that method, and that such a move would be highly unwise, even if you did find it out somehow.

The gut instinct in either case is to say, no, it wouldn't be acceptable. It's a matter of privacy and respect. I personally would be very creeped out if someone stalked me and found my phone number from only knowing my email address. But on the other hand, isn't that what the mini-story is all about?

Discuss. Very Happy

PostPosted: Sun Feb 05, 2006 3:12 pm
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MageSteff
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Joined: 06 Jun 2003
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Re: Player contact details - how to get them?

Ciaran_H wrote:
On a purely META level, I'm curious as to whether this kind of situation would happen in ARGs. Specifically - assuming that in the mini-story above, a phone number wasn't given, if a player did not give the PMs details on a specific method of contacting them (directly or indirectly, by contacting a character) - for example, by phone - would it be allowed to contact them by that method?

Notice the difference between not giving details on a method of contact because they weren't provided with the option to, and specifically not giving details despite having a chance to. In the latter case it's pretty clear that the player doesn't want you to contact them via that method, and that such a move would be highly unwise, even if you did find it out somehow.

The gut instinct in either case is to say, no, it wouldn't be acceptable. It's a matter of privacy and respect. I personally would be very creeped out if someone stalked me and found my phone number from only knowing my email address. But on the other hand, isn't that what the mini-story is all about?

Discuss. Very Happy


In days gone by, there was a list maintaind by Collective Detective that had such contact details of people who agreed to let PMs have access to them. I think that ARGN may have a fair number of contact details that might be available.

But yes, if a PM can find your contact details from available information (have you googled yourself lately?) and the PM's know that you would be open to such contact (i.e. you had allowed the contact method in previous games) then yes, it is possible.

Pms are charged with protecting your information, but if they had run a game you previously played in which you gave them such information then it stands to reason that you have implied that you are open to such contact from them (specifically) in the future. If you don't want that type of contact, then don't give out that information to anyone.


Maybe Space or Jamesi could be convinced to maintain that type of list again or maybe that list still exists in the community but hasn't been spoken about out of respect for players.
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PostPosted: Mon Feb 06, 2006 4:27 am
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Slyfox
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Re: Player contact details - how to get them?

MageSteff wrote:

Pms are charged with protecting your information, but if they had run a game you previously played in which you gave them such information then it stands to reason that you have implied that you are open to such contact from them (specifically) in the future. If you don't want that type of contact, then don't give out that information to anyone.


Hi Mage. I think this would contravene the UK data protection act for UK address at least. No assumed consent is allowed these days so all those tick boxes at the end of the forms should be to opt in not opt out. Confused
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PostPosted: Mon Feb 06, 2006 4:58 am
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jamesi
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Re: Player contact details - how to get them?

MageSteff wrote:
Maybe Space or Jamesi could be convinced to maintain that type of list again or maybe that list still exists in the community but hasn't been spoken about out of respect for players.


I can only speak of my own opinion, but I believe that if the PMs of a game want to know your information, then it is their responsibility to get that information. Maintaining a contact list as a third-party for Puppetmasters to draw from seems... complicated, complex, and (what with the protection of privacy acts many countries have in place) messy.
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PostPosted: Mon Feb 06, 2006 10:23 am
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imbriModerator
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Re: Player contact details - how to get them?

MageSteff wrote:

In days gone by, there was a list maintaind by Collective Detective that had such contact details of people who agreed to let PMs have access to them. I think that ARGN may have a fair number of contact details that might be available.

...

Maybe Space or Jamesi could be convinced to maintain that type of list again or maybe that list still exists in the community but hasn't been spoken about out of respect for players.



jamesi wrote:

I can only speak of my own opinion, but I believe that if the PMs of a game want to know your information, then it is their responsibility to get that information. Maintaining a contact list as a third-party for Puppetmasters to draw from seems... complicated, complex, and (what with the protection of privacy acts many countries have in place) messy.



Not only that, but it's just plain stupid. I wrote a long rant about it ages ago and I think I deleted it, but there might be quotes somewhere around here.

Anyway, people say they want immersion and what not. How immersive is it if some website that you've never heard of contacts you? More specifically, that they contact you via info they gained from some OUT OF GAME that KNOWS THAT THE PMS ARE RUNNING A GAME site. Seriously.

Give me real immersion. Let me sign up at GoodCorporationX and get info from them and, unless there's a good reason that BadCorporationY hacked into GoodCorporationX's user/customer database, I best not hear from BadCorporationY. The people behind the curtain may be pulling the strings on both sites, but it's not likely that the characters are.

Let *me* decide who I want to give my info to. Whether that's games as a whole or just websites/characters in a specific game. I don't want PMs to buy (or be given) my name off of some game website. And for all of those that are wanting things to be more real, that's the only way that it would be.

(and there's my thoughts on that... take em for what they're worth)

PostPosted: Mon Feb 06, 2006 3:16 pm
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aliendial
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Joined: 29 Sep 2002
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I personally would take contacts based on external info as stalking. And possibly alarming if I wasn't sure who the PMs were (brand name and probably has insurance and lawyers or creepy grassroots guy?). I would hope/expect any PM group would try to avoid having that effect on people.

Whatever the legalities, the conservative and probably safest route would be to limit things to contacts based on players voluntarily providing contact info in the context of the game. The note above shows why a conservative approach should be used so PMs can avoid paying for legal research on the laws of 50 countries before launching a game. (Or avoid getting sued in 50 countries.) Even using this guideline "consent" is somewhat implied, because the solicitation of information often is dressed up as something else. I suspect there has been some balancing of the risks in deciding to follow this route. And probably there is more legalese tucked into the terms of service of some of the places where such solicitations are made than perhaps happened in early games.

I have to say the one experience that may never be reproduced was in the Beast when our nicks showed up on the special movie poster. That was SO cool. Of course we had provided contact info in the game (I think we joined the anti-AI group or something so we could see what they were saying, and had to provide contact info to get access to their site). We just had no expectation that it would come back to us. But the rush of that experience may be hard to achieve again, because now it's been done.

So the challenge, Ciaran, is finding a way to make that experience new again (and I know Elan Lee thinks about that a lot, because he wants your toaster to be in-game), while keeping the lawyers moderately happy and not scaring the players away. No sweat.
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PostPosted: Mon Feb 06, 2006 3:27 pm
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Ciaran_H
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Joined: 11 Nov 2004
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Please, allow me to trout myself on this one.

Trout

This thread seems to discuss almost exactly the same thing as what I'm asking here. I'm not entirely sure how I missed it, especially as it was so recent.

Some very interesting opinions expressed in both threads, though. Don't take this to mean that this thread is closed, because I'm still interested in hearing any new thoughts. But I really should look harder next time. Very Happy

PostPosted: Mon Feb 06, 2006 4:26 pm
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SirQuady
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Joined: 15 Jan 2006
Posts: 576

Well, i really like what 42 did with Last Call Poker. When you signed up, it gave you a opportunity to give them you're phone number "If you wanted to recieve a call from a dying man"

As well, i think that what 42 did at the start of ilovebees was an awesome and correct way to use people's personal info. I think that there should be a way for people to put up that info If they wish it. Like on the company's site that makes ARGs (like 42, or Mind Candy, etc.) and you can sign up to say like "Send me all ARG related stuff" or "Send only to my phone" or "Send only to my address" or "Send only to my email". Now it'd be a little harder, but perhaps you could do a "Send only tasteful ARG related stuff" or a "Send ALL ARG related stuff" too, but you'd have to really trust the company, and there'd HAVE to be a way to unsubscribe too. Hmm.
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PostPosted: Mon Feb 06, 2006 9:25 pm
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