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 Forum index » Archive » Archive: Perplex City » PXC: Questions/Meta
Community Representative and Customer Service Agent
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Bert
Boot

Joined: 14 Oct 2005
Posts: 50
Location: Chepstow

 		Community Representative and Customer Service Agent
Quote:
Do you live, breathe and eat the world of Perplex City? Do you want to play a part in helping tens of thousands of players explore our game and in introducing tens of thousands of people to Perplex City? We're looking for a Community Representative and Customer Service Agent to make sure our players have the best experience possible.

Key Activities

* Reading and responding to postings on the Perplex City Forums
* Dealing with customer support tickets in a timely manner
* Providing regular forum-feedback reports
* Participating and organising community fairs, events and competitions
* Liaising with other Mind Candy teams on open customer support and community issues
* Writing community orientated copy for the Perplex City website

Skills

* A passion for making Perplex City the best possible experience for players
* Infectious enthusiasm and passion for gaming and alternate reality games
* Strong customer service skills and a professional attitude
* Excellent written and spoken communication skills

Desirable, but not essential

* Previous community management experience
* Previous customer service
* Obvious activity within the existing Perplex City community

Details and Application

* Salary of £18,000-£20,000
* This position is full-time
* This position is based in Battersea, London, UK and you will be expected to work on-site
* Please send CVs to recruitmentSPLATmindcandydesign.com with the subject "Community and CS recruitment"


Anyone fancy a job?
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PostPosted: Tue Feb 21, 2006 8:54 pm
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European Chris
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Joined: 19 Jul 2005
Posts: 1264
Location: London's trendy Whitechapel

 		That is a silly job. Laughing
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PostPosted: Tue Feb 21, 2006 9:09 pm
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sotonrich
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Joined: 08 Nov 2005
Posts: 110
Location: southampton , UK

 		i'm gonna go for it Very Happy although now its on here i'll have more competition Sad Wink
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PostPosted: Wed Feb 22, 2006 3:53 am
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GuyP
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Joined: 15 Sep 2004
Posts: 584
Location: London, UK

 		This game... it has a community now? Wonders will never cease!

PostPosted: Wed Feb 22, 2006 5:15 am
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Scott
Entrenched


Joined: 11 Sep 2004
Posts: 1140
Location: 390 Chestnut Ridge Rd, Rochester NY, 14624, USA

 		it's like a job written fFor me!! and ... it *has* to be on-site!? GAHH!! are they willing to pay fFor me to move?
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PostPosted: Wed Feb 22, 2006 5:56 am
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European Chris
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Joined: 19 Jul 2005
Posts: 1264
Location: London's trendy Whitechapel

 		It's what Juxta does for free isn't it. Wink
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PostPosted: Wed Feb 22, 2006 11:34 am
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sotonrich
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Joined: 08 Nov 2005
Posts: 110
Location: southampton , UK
Quote:
It's what Juxta does for free isn't it.


Yes to a certain extent..but I feel its more than answering forum questions and dealing with player enquiries....it's about being an ambassador for Perplex City.

You can't deny how much this experience has grown in the last six months...player number are on the rise (look how many joined after the Sunday Telegraph spread) and many people new to ARG's are going to join. They are going to need support as they catch-up with the developments of the last year.

Whoever gets this position is going to be a link between the players and the puppetmasters...a goto for both sides.
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PostPosted: Wed Feb 22, 2006 2:00 pm
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European Chris
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Joined: 19 Jul 2005
Posts: 1264
Location: London's trendy Whitechapel

 		I know, I was being mildy fatuous....good luck btw rich.
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PostPosted: Wed Feb 22, 2006 2:05 pm
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Juxta
Unfettered

Joined: 28 Aug 2005
Posts: 675
European Chris wrote:
It's what Juxta does for free isn't it.


I hardly think that what I do around here qualifies me for any such position... Wink


Mind Candy wrote:
* A passion for making Perplex City the best possible experience for players
* Infectious enthusiasm and passion for gaming and alternate reality games



*That* part however, applies to a very large number of people in the community, and the fact that they are looking to have an official focal point for community issues, contact, etc can only be a good thing - good luck Rich, and anyone else who might apply.

J
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PostPosted: Wed Feb 22, 2006 3:54 pm
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European Chris
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Joined: 19 Jul 2005
Posts: 1264
Location: London's trendy Whitechapel
Juxta wrote:
I hardly think that what I do around here qualifies me for any such position... Wink


Oh obviously not round here..... Wink

On the PPC forums though...you seem to have the patience and clarity of a transparent patient.
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PostPosted: Wed Feb 22, 2006 4:01 pm
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duckiemonster
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Joined: 10 Dec 2005
Posts: 554
Location: Oxford, UK

 		I had a patient that bled so much he was nearly transparent...

...but that's another story.

Good luck, Rich Smile Sounds like you'd just be a forum mod though Wink
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PostPosted: Wed Feb 22, 2006 8:00 pm
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Spankit
Decorated


Joined: 22 Apr 2005
Posts: 219
Location: Hooville....Wahoowa!
sotonrich wrote:
it's about being an ambassador for Perplex City.


Oooh, does that make you the Perplexian ambassador to Earth? Or the Earth ambassador to Perplex City? And most importantly, will the ambassador get diplomatic immunity? If so, you don't even have to pay me to do the job; I'll work for free and rob banks on the side.
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PostPosted: Thu Feb 23, 2006 9:39 am
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angelsk
Boot


Joined: 21 Dec 2005
Posts: 67
Location: London, UK
sotonrich wrote:
i'm gonna go for it Very Happy although now its on here i'll have more competition Sad Wink



What would you do if you got the job? I mean with regards to PPC?

Actually, question to the community - if someone worked for MC but wanted to solve the cards on their own etc, would it be ok - or should they bow out....?
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PostPosted: Thu Mar 02, 2006 2:51 pm
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sotonrich
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Joined: 08 Nov 2005
Posts: 110
Location: southampton , UK
Quote:
What would you do if you got the job? I mean with regards to PPC?


Well first I'd most likely jump around a bit and shout YES!....several times, maybe some Dr.Zoidberg style whooping? Very Happy

As far as I understand based on infomation about Jey and Fiona (MC employees and ex-players) I would no longer be able to take part in the player side of the game.....ever read the small print on competions? it's like that.

As far as buying and solving the cards.....i'm sure there is nothing to stop you buying them, however I doubt you would have the facility to log on and enter your solves as it is a main consituant of the competion.

That's my take on it anyway. Smile
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PostPosted: Thu Mar 02, 2006 4:14 pm
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European Chris
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Joined: 19 Jul 2005
Posts: 1264
Location: London's trendy Whitechapel
sotonrich wrote:
As far as buying and solving the cards.....i'm sure there is nothing to stop you stealing the ones lying around the office,


I agree

[sings]He's big...he's hairy....he's got Big and hairy Ears....sotonrich....lalala....sotonrich[/sings]

(That's the Sotonrich song) Laughing
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PostPosted: Thu Mar 02, 2006 4:30 pm
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