View topic - handling the email

unforum
a.r.g.b.b

Welcome!

New users, PLEASE read these forum guidelines. New posters, SEARCH before posting and read these rules before posting your killer new campaign. New players may also wish to peruse the ARG Player Tutorial.

All users must abide by the Terms of Service.

Website Restoration Project

This archiving project is a collaboration between Unfiction and Sean Stacey (SpaceBass), Brian Enigma (BrianEnigma), and Laura E. Hall (lehall) with
the Center for Immersive Arts.

Announcements

This is a static snapshot of the
Unfiction forums, as of
July 23, 2017.

This site is intended as an archive to chronicle the history of Alternate Reality Games.

Our Esteemed Contributors

The time now is Wed Nov 13, 2024 1:46 am
All times are UTC - 4 (DST in action)

View posts in this forum since last visit
View unanswered posts in this forum

Calendar

Forum index » Meta » Puppetmaster Help

handling the email
Moderators: imbri

Page 1 of 1 [2 Posts]

Author

Message

iworkhere
Boot

Joined: 05 Oct 2005
Posts: 36
Location: atlanta, ga

handling the email

k, heres a question for ya.....

does anyone out there know of a software package (server side or otherwise) that would help be keep track of of lots of email?

optimally it (my dream software) would be a server side app that would automaticly download the incomming mail into a database that would sort incoming messages into a sort of "case file". it would need to have the ability to send replys from the app. so i could keep track of incoming and outgoing replies. and it would need to allow opperation from remote. so multiple people could admin the mail.

anybody know of anything like that out there already?

Posted: Tue Apr 18, 2006 1:45 pm

misuba
Boot

Joined: 03 Sep 2004
Posts: 29

It looks like SproutIt Mailroom has what you need. It's a server side app. From their marketing stuff:

Quote:

Just sign up for an account and point your sales and support email addresses at it. You can forward your email or even have Mailroom check your existing accounts for you using POP.

Once inside Mailroom, just answer your email like normal. Mailroom automatically saves the answers and starts to suggest them as replies for future email. What's more, Mailroom uses the same advanced technology that powers modern spam filters to read the contents of your emails and learn which responses go with each question.

After just a few hours of use, Mailroom can capture the answers you send to the most common questions you are asked and starts to suggest them. Not only can this save you a lot of time, but your customers will appreciate the longer, more detailed replies you can send them now.

Mailroom can save you a lot of time when used on its own, but it really shines when you use it as a team.

How do you make sure the right person in your company answers each email? Most software would ask you to spend your time configuring complex routing rules to make sure email gets to the right person.

Not so with Mailroom. If you get an email in Mailroom that you think someone else in your company should answer, just reassign it to them. Mailroom will learn automatically who should get what email and start doing it for you. Soon you won't have to reassign emails at all.

And what if you change responsibilities? No problem! Just start reassigning emails and Mailroom will follow right along. All with no setup.

_________________
Make stuff up - http://www.fictionsuit.com/
(Or just buy stuff - http://www.cafepress.com/omgcanoe,phonestone,lastcallpoker,lcpswag )

Posted: Tue Apr 18, 2006 4:03 pm

Display posts from previous: Sort by:

Page 1 of 1 [2 Posts]

Forum index » Meta » Puppetmaster Help

Jump to:

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum
You cannot post calendar events in this forum