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thebruce

woot, got my soundtrack and poster yesterday while in TO. I went with the pickup option, since the location was downtown a couple blocks from the IMAX. My poster was in pristine condition in a cardboard poster tube, no stickers or mailing tags of any kind (beautiful).

Opened it back at home with t3h0p3rat0r, and it iz naice! Glow parts lit up hot after one swipe with the UV light Smile

**Posted:** Thu Dec 09, 2010 2:36 pm

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TiggerMan · Boot Joined: 12 Nov 2010 Posts: 32 Location: Rockville, MD

**Posted:** Fri Dec 10, 2010 11:00 am

PFloyd · Decorated Joined: 23 Oct 2010 Posts: 281

**Posted:** Fri Dec 10, 2010 4:00 pm

madopal

**Posted:** Fri Dec 10, 2010 4:12 pm

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"...if you drink much from a bottle marked 'poison', is almost certain to disagree with you, sooner or later."
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MrV · Decorated Joined: 13 Nov 2010 Posts: 282

I think what also didn't help was that the poster was printer on thinner paper than other posters, so it was more fragile.

**Posted:** Fri Dec 10, 2010 5:00 pm

PFloyd · Decorated Joined: 23 Oct 2010 Posts: 281

Okay, I got an answer out of them, but I had to force their hand. I sent an email to infoSPLATtopspinmedia.com and I got a response within minutes. To be fair, I DID contact their customer service first and got the automatic reply email with a case #, but never heard back after that, which is why I went this route.

Anyway, they have since reached out to me and will ship me a new poster. I indicated that they need to make sure the poster is protected in the tube...hopefully that makes a difference...if they can do that.

**Posted:** Fri Dec 10, 2010 7:10 pm

PFloyd · Decorated Joined: 23 Oct 2010 Posts: 281

They said this in my reply about the protecting the poster in shipment:
"Universal Music Group handles the shipping for these orders. We had a meeting with them yesterday and they're aware of the problem. I'll be in touch soon when I get confirmation that your poster is being reshipped."

**Posted:** Fri Dec 10, 2010 7:15 pm

madopal

**Posted:** Fri Dec 10, 2010 7:16 pm

_________________
"...if you drink much from a bottle marked 'poison', is almost certain to disagree with you, sooner or later."
- Lewis Carroll

RustyMuffler

**Posted:** Fri Dec 10, 2010 8:43 pm

PFloyd · Decorated Joined: 23 Oct 2010 Posts: 281

**Posted:** Fri Dec 10, 2010 11:05 pm

Hayvock

I received a PM on this site from someone trying to offer me all 30 tracks for DL. Went to the site and my anti-virus software told me it blocked an attack from that site. The nerve of some people.

**Posted:** Sat Dec 11, 2010 12:25 am

Guest · Guest

Today in Germany

**Posted:** Sat Dec 11, 2010 6:46 pm

RustyMuffler

**Posted:** Sat Dec 11, 2010 7:05 pm

madopal

**Posted:** Mon Dec 13, 2010 3:56 pm

_________________
"...if you drink much from a bottle marked 'poison', is almost certain to disagree with you, sooner or later."
- Lewis Carroll

madopal

**Posted:** Mon Dec 13, 2010 4:56 pm

_________________
"...if you drink much from a bottle marked 'poison', is almost certain to disagree with you, sooner or later."
- Lewis Carroll