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kaelipants · Greenhorn Joined: 12 Oct 2012 Posts: 5

MH DVD

**Posted:** Fri Oct 12, 2012 10:33 am

Magyk

Oh god, you've created a new topic... run, my friend, run!

**Posted:** Fri Oct 12, 2012 11:36 am

Nathanial · Veteran Joined: 22 Jul 2011 Posts: 107

I'm in the same exact boat as you. Seasons 1 + 2. 1 month. No replies to my email. As much as I want to support them, I'm getting pretty tired of waiting, and can pay a bill with that money, so I'll probably be approaching the refund route.

Good luck to you though.

**Posted:** Fri Oct 12, 2012 1:21 pm

kaelipants · Greenhorn Joined: 12 Oct 2012 Posts: 5

**Posted:** Fri Oct 12, 2012 1:53 pm

Nathanial · Veteran Joined: 22 Jul 2011 Posts: 107

Yes, please do. I ended up opening a dispute with PayPal.

I didn't want to do it, and I feel like a mega dick for doing it, but I'm hoping it'll get their distributors attention, at the very least. I would be cool with waiting six months if they are backordered - just tell me. Don't ignore my emails.

It's not Troy/Joseph's fault - they aren't even in charge of handling the DVD sales - it's a third party. But for our emails to the contact email to go ignored, that's not cool.

I'm hoping the dispute will get their attention - but if Joseph has anything nifty to say to you, let me know. I might send him a message too, but don't really want to solicit.

**Posted:** Fri Oct 12, 2012 3:44 pm

adaminator1 · Unfettered Joined: 11 Mar 2012 Posts: 357

I was in the same boat as the two of you, it took them about 4-5 weeks to arrive here (New Zealand) but they eventually got here!

**Posted:** Fri Oct 12, 2012 7:22 pm

Hagios · Kilroy Joined: 12 Oct 2012 Posts: 2

My transaction with these guys frustrated me to no end. 6-7 weeks after my order was placed, I received the shirt from the shirt+season1/2 bundle. This was after my emails went unanswered.

Then, a week and a half later, the DVDs arrived. I had pretty much given up hope on seeing them.

So yeah, you'll probably see the DVDs. You may have forgotten that you had even ordered them by the time they arrive.

---

Edit for clarification:
"These guys" isn't to refer to Troy/Tim/Joseph. The company that is doing the shirts/DVDs is totally separate from them.

**Posted:** Fri Oct 12, 2012 10:35 pm

kaelipants · Greenhorn Joined: 12 Oct 2012 Posts: 5

Oh good - at least it's nice to know that people have ordered and received their stuff (albeit at a delay). At least I'm not the anomaly Smile

**Posted:** Sat Oct 13, 2012 5:09 pm

MARBLEHORNETSFAN12345

Joseph

**Posted:** Sun Oct 14, 2012 12:58 pm

Nathanial · Veteran Joined: 22 Jul 2011 Posts: 107

Yes, that's the email listed on the site. The person handling distribution hasn't even responded to my PayPal dispute at this point. Is the email even checked? Laughing

**Posted:** Sun Oct 14, 2012 1:27 pm

kaelipants · Greenhorn Joined: 12 Oct 2012 Posts: 5

Just an update - my DVDs arrived today. As previous posters have said, it took about 5 or 6 weeks. Oh well, at least they got here Smile

**Posted:** Fri Oct 19, 2012 11:41 pm

GameGodOfAll · Unfettered Joined: 25 Feb 2011 Posts: 705

Congrats.

Enjoy

**Posted:** Sat Oct 20, 2012 12:15 am

TheCake

Yeah, I ordered the season 1 +2 with the shirt near the end of September, and the shirt just came in. No dvds yet, but fingers crossed.

**Posted:** Mon Oct 22, 2012 10:11 pm

Serum · Guest

I don't know about anybody else, but by the time I got my Seasons 1 and 2 DVDs, they were covered in dozens of stamps from all over the world... Maybe it just takes a really elaborate shipping route to get that effect of creepy stamps?

**Posted:** Mon Oct 22, 2012 11:42 pm

MC_Loki · Decorated Joined: 26 Oct 2012 Posts: 166

I'm having issues as well. Ordered them on Oct. 6th. Paypal put a hold on the transaction, then lifted the hold on the 8th. Emailed both the gmail account on the merch page plus the yahoo email listed for the CS contact on the paypal receipt about three days ago, no reply and no merch.

**Posted:** Fri Oct 26, 2012 2:01 am