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 Forum index » Archive » Archive: The Art of the Heist » The Art of the Heist: Questions/Meta
[ot] Unlocking a Treo 650 from Cingular
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HitsHerMark
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Joined: 22 Aug 2004
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Location: Austin, TX

[ot] Unlocking a Treo 650 from Cingular

http://mytreo.net/forum/index.php?topic=7196.0

Quote:

If you bought a new Cingular T650 and paid full price (no subsidy or change in contract length), then you can call Cingular tech support (ask the CSR to transfer you) and ask them to give you the SIM Subsidy Unlock Code. They will ask you to fax them your original invoice and your IMEI number (just photocopy the side of the box with all of the info), plus your cell number. They then give you an 8-digit code (takes a minute or 2 on their end). At the Treo 650 phone screen, you then type in:
*#*# then 8-digit code then #
and then hit the green dial button. You should get a message back that confirms unlock. Now you have a fully unlocked Treo 650 world phone.
Worked great for me-YMMV.
For my international colleagues, there is no reason why you could not try to find one at a Cingular store, pay US$549 full price (no contract), and then get it unlocked. Note that Pa1mOne is offering existing Treo users an upgrade path witn an included BT headset for the same $549 through their web site (http://web.palmone.com/promos/treo650_bluetooth.jhtml?cid=ace_cing_order). Just say that you have an existing Cingular contract and then pay the full fare. This will need to ship to a US address-maybe a friend here could then ship it on to you.

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PostPosted: Fri May 06, 2005 1:40 am
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SMG3er
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Re: [ot] Unlocking a Treo 650 from Cingular

HitsHerMark wrote:
http://mytreo.net/forum/index.php?topic=7196.0




Haha, I just replied to you in another thread about unlocking before reading this. That'll teach me... Razz

PostPosted: Fri May 06, 2005 3:02 am
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HitsHerMark
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They told me that I would have to have the person who purchased the phone (and that person would have to be a Cingular customer) call them to get the unlock code for the phone...

Anybody else have better luck?
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PostPosted: Fri May 06, 2005 8:46 pm
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SMG3er
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HitsHerMark wrote:
They told me that I would have to have the person who purchased the phone (and that person would have to be a Cingular customer) call them to get the unlock code for the phone...

Anybody else have better luck?


Yep, I just got it unlocked today. I IMed my buddy who has Cingular and he placed a call to them, gave them his account info to verify he was a customer, and then they gave him the unlock code. If anyone here is a Cingular customer, they can help you out with this op. Very Happy

PostPosted: Fri May 06, 2005 10:39 pm
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HitsHerMark
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Actually, I found a friend who has Cingular today at lunch. Very Happy

Yea!
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PostPosted: Sat May 07, 2005 1:44 am
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SMG3er
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HitsHerMark wrote:
Actually, I found a friend who has Cingular today at lunch. Very Happy

Yea!


Don't let them tell your friend it takes 5 days to get the code -- it takes 5 minutes. Have your friend insist they're leaving for Europe on Monday or something. Cool

PostPosted: Sat May 07, 2005 4:29 am
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HitsHerMark
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I've had three different Cingular customers call to get the unlock code...

They've asked for the reciept each time. Which I don't have... So they don't give it.
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PostPosted: Mon May 09, 2005 7:32 pm
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SMG3er
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HitsHerMark wrote:
I've had three different Cingular customers call to get the unlock code...

They've asked for the reciept each time. Which I don't have... So they don't give it.


Wow... that is so weird. I wonder why they're getting all Nazi on it. Did you call the tier 2 CSR people? They seem to be less trouble than the regular 800 number tier 1 people from reading the Treo boards.

PostPosted: Mon May 09, 2005 11:53 pm
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HitsHerMark
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Yeah, I did.

And it turns out that I still have a month on my T-mobile contract. So switching wouldn't be an option any time soon.

It's all worked out now though.

I'm trading phones with my Dad. He was about to upgrade to a new (unbranded) 650 anyway, and he's on Cingular already.

I might not have it in time for E3 this way. But at least I don't have to keep calling Cingular now.

I guess I'm just a trouble maker. :S
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PostPosted: Tue May 10, 2005 12:10 am
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SMG3er
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HitsHerMark wrote:
Yeah, I did.

And it turns out that I still have a month on my T-mobile contract. So switching wouldn't be an option any time soon.

It's all worked out now though.

I'm trading phones with my Dad. He was about to upgrade to a new (unbranded) 650 anyway, and he's on Cingular already.

I might not have it in time for E3 this way. But at least I don't have to keep calling Cingular now.

I guess I'm just a trouble maker. :S


Hahaha, well, as long as it all works out, it doesn't matter how things get done. Very Happy

PostPosted: Tue May 10, 2005 12:26 am
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GateKeeper
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It's kind of crappy though that they give you the thing as a prize/reward for helping, and you can't use it. I don't mean to look a gift horse in the mouth, but is it any kind of gift if it can't really be used for it's intended purpose?

PostPosted: Tue May 10, 2005 1:00 am
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HitsHerMark
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In there defence, I do seem to be the only person having trouble getting the thing unlocked.
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PostPosted: Tue May 10, 2005 12:02 pm
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Scott
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well, you could email nisha about your difficulty, eh. sort of a "I-hate-to-bother-you-while-you-are-so-very-busy-but-if-you-get-a-moment...." kind of thing
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PostPosted: Tue May 10, 2005 1:15 pm
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vpisteve
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As I recently found out when I moved from AT&T to Cingular and wanted to keep my existing SmartPhone, there's a whole Gray Market Underworld when it comes to unlocking phones.

AT&T, Cingular and even Motorola were all unwilling to help in my case, and the AT&T rep I talked to said basically, "yeah, there is an unlock code, we have the unlock code, but we're not going to give it to you."

Anyway, Google is your friend. There are many services out there who will provide your code, although you may have to pay $30 or so. Oft times, you can even find a local phone tech in your area who can help.

It's usually just a matter of finding an existing hard-coded number in your phone and generating the correct code from it.

Good luck. I will disavow any knowledge of unlocking phones.
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PostPosted: Tue May 10, 2005 1:30 pm
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GateKeeper
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vpisteve wrote:
Good luck. I will disavow any knowledge of unlocking phones.


Why? Surely there can't be anything illegal about entering a numeric code in a device you legally own.

PostPosted: Tue May 10, 2005 3:23 pm
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