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 Forum index » Diversions » Console/Video Game Discussion
[Xbox] Power Cord Recall
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Grifter_7
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Joined: 19 Oct 2004
Posts: 536
Location: I could tell you, but I'd have to kill you.

SpaceBass wrote:
I just wish they would send me my cord already. I signed up like the day of the recall. Neutral


You should have received it by now. I got mine a week after I ordered it. You might want to try calling M$ (good luck) and see what they say about your order.
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PostPosted: Mon Mar 21, 2005 4:54 pm
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Varin
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Joined: 02 Dec 2002
Posts: 2456
Location: South of where I used to be

SpaceBass wrote:
I just wish they would send me my cord already. I signed up like the day of the recall. Neutral


I signed up that day too and haven't received mine either. Confused
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PostPosted: Mon Mar 21, 2005 5:24 pm
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SpaceBass
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Joined: 20 Sep 2002
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You can check status on your order via the xbox.com site. Mine says it was shipped on February 18. :/ It also says "If you placed an order more than 8 weeks ago and have not received that order, please click here," but there's no link. Rolling Eyes Not that it's been 8 weeks yet, but Jesus where are they shipping from, Antarctica?
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PostPosted: Mon Mar 21, 2005 11:27 pm
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Anton P. Nym
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Joined: 25 Jul 2004
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Location: London, Canada

SpaceBass wrote:
Not that it's been 8 weeks yet, but Jesus where are they shipping from, Antarctica?


Sssorrry it'ss late. The trrraffic wass terrrible...

-- Steve can't argue with the exchange rate and lower labour costs, but surely shipping takes a big bite on that outsourcing...
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PostPosted: Tue Mar 22, 2005 9:16 am
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Varin
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Joined: 02 Dec 2002
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Quote:
Ship Date: 2/25/2005


Grrr.
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PostPosted: Tue Mar 22, 2005 10:19 am
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firefox
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Joined: 28 Jul 2004
Posts: 333

i got mine within the week.... australian version is probably the same as us... just some dodgy plastic red green button switch version. honestly ms is always having to cover its asses for dodgy stuff.

sp2... *cough*

PostPosted: Wed Mar 23, 2005 7:31 am
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SpaceBass
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Joined: 20 Sep 2002
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Yay! My cord finally arrived (the lite-brite style, like incit's)! There's still hope, Varin!!! Very Happy
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PostPosted: Sun Mar 27, 2005 9:24 pm
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Grifter_7
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Joined: 19 Oct 2004
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Just when you thought it was safe to play on your Xbox again....

Xbox consoles in further safety recall
GamesPaper.com is reporting that Microsoft have issued a further safety recall in the United Kingdom and Republic of Ireland on Xbox power cables:
Quote:

Microsoft has issued a further safety recall on Xbox consoles, after finding that more recently manufacturered machines also suffer from the power cable issue which was causing a burning or melting of the powercord.

Previously Microsoft had stated that fewer than 1 in 10,000 consoles were affected by the problem, but had been replacing the powerleads on all machines built during a set period. They have now advised customers that all machines built before January 14th 2005 [Grifter's Note: originally it was those before October 23, 2003 for UK/IE] may need their power lead replaced.

The letter sent to registered owners comes as a "Second Notice" and provides updated advice, telling owners that they should visit the Xbox website where the serial number can be checked to see if a free replacement lead needs to be ordered, or by calling Xbox support on freephone 0800 0289276.[Grifter's note: This is from the UK]

As with the original safety recall, customers are advised to turn off the Xbox console when it's not in use, so as to protect from the risk of the component failure and potential fire hazard.


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PostPosted: Fri Jun 10, 2005 9:16 am
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Anton P. Nym
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Joined: 25 Jul 2004
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Location: London, Canada

Hmm. I got a notice just yesterday similar to that, but it kept the October 23rd cut-off.

Perhaps it's a supplier difference; mine would be a North American build (NTSC), so could they have gotten a different supplier for the power cords?

-- Steve's 'box was made in Feb '04, so isn't terribly worried. Besides, shutting the 'box off after playing is just plain good sense if you have metered electricity.
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PostPosted: Sat Jun 11, 2005 5:54 pm
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Varin
I Have No Life


Joined: 02 Dec 2002
Posts: 2456
Location: South of where I used to be

Varin wrote:
Quote:
Ship Date: 2/25/2005


Grrr.


O
M
G

So I *still* haven't received my power cord. So I go to the site to check on the status again and it says...

Quote:
We did not find an order associated with your serial number. If you recently placed an order, please note that it may take 48 hours for your order to appear in our systems.


Evil or Very Mad So I try to put in a new order and it says...

Quote:
We have determined that an order already exists for the serial number you entered.


Bang Head
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PostPosted: Mon Jun 13, 2005 1:46 pm
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weephun
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Joined: 25 Aug 2004
Posts: 908
Location: Fuquay Varina, NC

phone # list is at the bottom

Who knows what your chances of actually speaking with a live human being are, but it might be worth a try.
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PostPosted: Mon Jun 13, 2005 2:10 pm
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