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 Forum index » Meta » General META Discussion
The issue of imploding games
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rose
...and then Magic happens


Joined: 26 Nov 2003
Posts: 4117

The issue of imploding games

Very late last night we had a brief discussion about some constructive steps we might take regarding the fact that sometimes games implode. I think the current method simply doesn't work. I also think that as a group of collaborative problem solvers we can collectively come up with some solutions. At the moment I am posing this problem as having two dimensions: how to deal with games after they implode and how to help prevent games from imploding.

After games implode

I think we need to recognize that games will implode despite the best efforts and intentions of the PMs. The burden of running a game as well as real life issues can make it impossible to continue. To deal with games after they implode, my suggestion is that a site administrator lock the thread and direct the post mortem discussions to the META section. I think this idea has wide support, except perhaps from imbri, who has to moderate the META section, if it becomes an onerous problem for her, perhaps she could get more assistance in moderating.

The level of discourse
We also discussed that while PMs need to have thick skins, no person on this board, or elsewhere, deserves to be mercilessly hammered by sarcastic and occasionally vulgar posts. While jamesi mention that "life is tough," I think that the people in this community try to maintain a higher, kinder standard in the way we treat human failings. Bagsbee also mentioned the value of not totally smashing people's creative impulses just because they screwed up this time.

Constructive criticism or venting of bad feelings is of course something that players should do and need to do. I suggest there is a limit that sometimes gets crossed in the heat of discussion. I know that the board does not and can not adequately reflect the level of emotional and intellectual commitment players have to a game or to their standards of what a game should be. Still, sometimes we go too far in our anger and it starts to become an almost vicious and unwarranted personal attack on the PM. I don't think this benefits anyone and it certainly has made no appreciable difference in preventing games from imploding.

Preventing implosion
One suggestion, that received various superficial criticisms which I will address later, is that before a game is moved from the "Potential ARGs" section into a seperate section, the PM be made aware of the unfiction policies and the wealth of resources available here.

The basic idea is that the PM would receive an email from a site admin along these lines (note this is meant to be an extremely rough draft just to give you the gist of it):

Quote:
Congratulations on your game. At the moment your game is being played on a section of our forums and we wish you great success with it. We have found that sometimes PMs are not aware of the many resources we offer to help support their game. If you need assistance in creating your game you may want to read over the PM guide,[ Addies mentor program and imbri's chats and other resources we want to include.]

If, as sometimes happens, during the course of the game you unexpectedly need more help in running your game, you can contact [explain who and how this would work]. We want your game to succeed and if we can help you with it we will.

A final point that we like to remind PMs so as to avoid confusion later, is that in-game characters are not allowed to post on the unfiction board nor are you as a PM to create accounts and post as a player. If you reach a point in your game where this seems like your only or best option, again we would ask you to contact us. [we can add something about the reasons for the rule and that it is strictly enforced.] [also, if we want to mention unfiction being OOG that could be added.]

Please let us know that you received this email by [whatever way we decide this should work.]
[If the PM is not publicly identified, and the email is going through a character's address to the PM, we might say: we respect your anonymity as a PM, and don't require you to identify yourself, if you choose not to do so.]


I think this email should go to every PM team, including 42, GMD, Mind Candy and Dave Szulborski, without exception. I am not suggesting that this only apply to grassroots or unknown PMs.

As for the objections: I don't see how any PM would be offended by this - it is pretty much a bland courtesy email; I don't see how this reflects an attitude of myopic arrogance on the part of unfiction in the assumption that we are the only forum where the game is played; I don't see that finding the PM should be a problem, if it is, we simply leave the game in potential ARGs until the PM can be found or responds; and I dont see how this could possibly turn into some sort of vigilantism.

Do I think this is a panacea? No, of course I don't, but it may be a useful place to start. We don't know if it will work unless we try this or something else.

Personally, I think the issue of imploding games is one of the three main issues that we need to address because the problem is not going to simply go away by us posting rules and then berating PMs when they break those rules or their game fails. ( I am not even going to start with the other two at this point.)

But these are just some of my ideas for now. I know that we all have good, constructive ideas that can help us better address this problem. Frankly, I don't have a lot of time to invest in this discussion, which is why I found the superficial criticisms and kneejerk oppositions frustrating, but I am willing to contribute what I can.
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PostPosted: Wed Mar 15, 2006 11:41 am
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jamesi
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Rose, you know I love you and the work that you do. You know I respect you and your opinion. I think you have presented your ideas in a well-thought-out manner here, and that your intentions are nothing but admirable.

My only (gut) reaction is to your statement about the resources we offer to help PMs support their game. I don't see UF as a place for Puppetmasters, but instead, as a place for players. Yes, we have a Puppetmaster Guide (in development) where we offer advice and relate information based on our opinions or PM experiences. But I don't necessarily consider this to be a PM resource as much as I find it to be a resource for the persons who want to become PMs.

Therefore, and I'm trying to keep this as short and to-the-point as I can, I do not feel that it is our responsibility to notify Puppetmasters or creative teams about the guidelines set forth here at UF. My reasons for this are twofold: (1) if the Puppetmasters already know about UnFiction, then they have the opportunity to research the forum, where they can glean a lot of information about the organizational structure, the posting guidelines, and the Puppetmaster Developmental precess; and (2) if the Puppetmasters do not know about UnFiction, then they may be confused (or disgruntled, which is one of the points I think was trying to be made in last night's IRC discussion) as to why a forum is giving them advice about a game that they have created.

I hope that this doesn't take the momentum out of what you are trying to accomplish here, but I do feel that this aspect of the conversation needs to be expressed. Workign together, I am sure that we will be able to addres the concerns that you have raised here.
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PostPosted: Wed Mar 15, 2006 1:20 pm
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rowan
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Joined: 12 Apr 2004
Posts: 1966

Re: The issue of imploding games

rose wrote:
One suggestion, that received various superficial criticisms which I will address later, is that before a game is moved from the "Potential ARGs" section into a seperate section, the PM be made aware of the unfiction policies and the wealth of resources available here.

And what happens if the PM doesn't want to respond for whatever reason? Does the game just sit in Potential ARGs, possibly getting bigger and bigger, but unable to move on? And does a PM replying to email guarantee that they will actually read the email, understand the resources available, use them and not implode the game? To me, this almost seems like a stamp of approval. "By moving out of Potential ARGs, this PM has agreed to the rules of UF and to use the resources contained herein so that their game will not implode." Which is all fine and dandy until the first game doesn't make it, then it won't hold water any longer.

This email will also give the admins even more work to do, with trying to track down actual PM information and using character emails as backup. What happens if they get bogged down with real life and can't get these emails out quick enough? And what about small games that dont have the player base to make it out of N&R or Potential - the ones which, IMHO, have a higher probability of implosion? Do they not get the email?

You asked me last night if I had any other suggestions. I've thought about this and come up with a couple. edit: I just want to point out I don't think any of my ideas are perfect or even necessarily implementable. But all of them at least rely on the fact that the PM is seeking out this board, not the other way around.

1: Tweak the TOS a bit. Make it more clear that in-game postings or PM proddings are not allowed. Add something about abiding by the TOS to the Guest Posting page. You already have to agree to the TOS if you're starting a new topic, but I don't see anything if you're responding to another post.

2: Change the name of the PM fourm. Puppet Master Guide (In Development) seems to convey the idea that there is an actual guide to being a PM being written - just not completed. I think something more like Puppet Master Resources & Recruitment would better reflect what goes on in that forum. I also wonder if maybe a more prominent placement or a more visible link to the section above the fold might be helpful.

3: Allow people to request more information when they sign up. Ask something like "Would you like to know more about how to play these games? Would you like to learn about resources available to PuppetMasters?" If they check nothing, the account creation proceeds as normal. If they check yes (to one or either), they receive an additional email giving them tips and pointers when their confirmation email is sent.

I guess I just don't want to see all PMs being treated as if they have no idea what they are doing. We already make them agree to our rules when they sign up or post a new thread. Personally, I'd rather have the impression that, if the PMs are lurking here, they care about our community and are willing to follow our rules without being constantly reminded. It's the difference between expecting a decent PM rather than just hoping for one.

The one good thing about implosions is that it allows me to know exactly how the PM wants to treat me and the rest of the community. If they don't care enough to read the guidelines that are plastered everywhere, and don't care to read our Meta discussions when they are launching a game specifically at the this community, they really don't care about me or anyone else on this board. And it makes it that much easier for me to stay away from their current games and any other games that they might do in the future.
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PostPosted: Wed Mar 15, 2006 2:45 pm
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FLmutant
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Joined: 29 Oct 2004
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Re: The issue of imploding games

rowan72 wrote:
I guess I just don't want to see all PMs being treated as if they have no idea what they are doing. We already make them agree to our rules when they sign up or post a new thread. Personally, I'd rather have the impression that, if the PMs are lurking here, they care about our community and are willing to follow our rules without being constantly reminded. It's the difference between expecting a decent PM rather than just hoping for one.


I certainly wouldn't have that reaction from those notes and requirements or that contact even though I already know the rules Smile I'm all for expecting excellence, but I also think it is important to value risk taking and new voices.

What I think is most intriguing about Rose's proposal, though, is what to do with imploded games, and how to maybe channel those into meta discussions with the game makers in a civil manner. I think that's a place where the curtain might hurt situations instead of improving it.


rowan72 wrote:
The one good thing about implosions is that it allows me to know exactly how the PM wants to treat me and the rest of the community. If they don't care enough to read the guidelines that are plastered everywhere, and don't care to read our Meta discussions when they are launching a game specifically at the this community, they really don't care about me or anyone else on this board. And it makes it that much easier for me to stay away from their current games and any other games that they might do in the future.


I totally understand that, Rowan. But at the same time, I'd love to see a future where Unfiction became a place for PMs and players (and all the people who wear more than one of those hats) can rub shoulders. That's certainly confusing for a PM, especially when a game is going on. That lack of meta conversation I think might contribute to these implosion feelings: wouldn't it be just as easy to hope the PM's next work is even better?

Preventing implosion is rough, and I totally understand Jamesi's thoughts about how that's not really Unfiction's job to take care of. At the same time, don't underestimate for a second the value of the resources or thinking already here. During "Urns" we had no idea that we were doing an ARG: even learning that we were "puppetmasters" was a topic of some conversation among us. Just a few weeks later I was having to deal with some conflict betwen unfiction and the in-game community: I posted to the Unfiction boards about our own game, even though it was against the "rules" because it seemed intuitive to me that preventing "OOG conflict" trumped that rule. I'm not so sure I'd do that today now that I understand UF better.

That was not an overnight process to learn that. I would not have been disgruntled at all to receive a note about Unfiction back then (or now): I think web publishers are used to all kinds of people telling them how they should do what they are doing Wink

PostPosted: Wed Mar 15, 2006 3:04 pm
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ScarpeGrosse
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Joined: 30 Nov 2002
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I agree with Jamesi, that UF is a player-resource and not a PM-playground. I'd also like to add that I feel you're placing an unfair burden on your adminstrators.

I consider myself first and foremost a player. I can delete spam, see IPs and attempt to make sure that UF runs the way it always has, and that everyone (for the most part, and this does include me) enjoys the experience provided here as players.

But everytime I have to investigate an IP or a PM for forum abuse, I get angry and sad. Every time I do that, I have to destroy the curtain, for me, as a player. I can ignore this for the most part, because even though I'm looking, I tend to not contact unless absolutely necessary due to the guidelines of UF - this allows me for the most part to retain and respect the curtain, on both sides - me as a player, and the PMs on their side.

You're now asking me to stop respecting that curtain and to stop trying to retain it. You're asking me to make an effort to email every PM of every game and tell them that I know who they are and that we're watching their moves.

You're asking me to stop being a player and start being a hall monitor or net nanny for ARGs. I will not be the gatekeeper or the one with the Seal of Approval stamp for games. I am a player with the ability to clean up messes on these forums. I do not want the added responsibility of making sure that you can be confident that I've talked to each PM and made them aware: of you, of me, and of UF.

I appreciate the thought you've put into this and your concern for the Puppetmasters, but UF isn't for them. It's for the players - and I am one of them.
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PostPosted: Wed Mar 15, 2006 3:06 pm
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Phaedra
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Joined: 21 Sep 2004
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And again we come back to the idea that UF is a player resource and I don't feel it's our place to pre-approve games. Or be, as Scrappy eloquently puts it, anyone's nanny.

I've said it before; I'll say it again. There's only so much UF can do. The community can work to create PM guides. We can work to make resources for PMs accessible.

But we can't force help down people's throats. If PMs choose not to read the REALLY PROMINENTLY LINKED rules, and post pretending to be players or characters, then they deserve the consequences: being banned and/or having their game's thread locked. The rules are part of the terms of using the boards. If they don't like them, they are free to use/create other fora for their games.

The admins have enough to do without having to spoonfeed the rules and resources to PMs.
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PostPosted: Wed Mar 15, 2006 3:18 pm
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MageSteff
Pretty talky there aintcha, Talky?


Joined: 06 Jun 2003
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Rose, as always, your heart is in the right place.

My issues are much the same as Rowan's.

1. If a PM doesn't respect the Players or the forum enough to read the notice posted in large friendly letters at the top of the board - in addition to it being in the TOS and in addition to reading about us gripe about it nearly every day in the General and Meta forums as well as previously imploded games by others... Why would sending them an additional notice make any difference to that PM?

2. For the very new to our area, the Admins are usually polite with the request the first time it happens. The get pointed to the notice at the top of the forum, and reminded of the TOS. Only when a PM continues the behavior, or gets beligerent in responce does it get ugly. And in all honesty, it brings us back to point #1, why would a reminder make any difference to the behavior of that particular individual?


Unfortunately forums get trolls of every flavor, and being a PM does not mean that an individual is less likely to be a troll.

{{hugs}}
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PostPosted: Wed Mar 15, 2006 3:27 pm
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Rogi Ocnorb
I Have 100 Cats and Smell of Wee


Joined: 01 Sep 2005
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You all have valid points, but for the most part it's all just another turn of the wheel.

The existing sign-up process does NOT include the PM posting rules.

***
EDIT: While I think many assume the following covers it:
Quote:
You also agree not to register or post messages under more than one identity

It should be made more prominent or better explained. As a PM, I could use my one ID to do my shill work and not be out of compliance with the rules.
***

I would propose a rewrite to the TOC, making it like the EULA's some developers include that contains checkboxed topics that MUST be agreed to, individually before registration AS A PLAYER can continue.
Also include verbiage which unambiguously states that this is a PLAYERS RESOURCE that is OFF LIMITS as a vehicle for PM's to use to direct their games, either as a PM or a character. Put in a paragraph that explains the "trust" component that is the foundation of this community and finally explain about how a failure to respect these simple rules and the player community will result in a "Lock and Block".

It would be nice if we all thought alike on these issues from a moral perspective, but we don't. And frankly, most of the blow-ups I've seen around here in my admittedly short time, started as a fairly innocent miscommunication of the rules to the PM. People come here, and wanna hit the ground running to join the game that linked itself here, somehow. Many of those people don't take the time to proactively read the rules. Many simply because they live by a "better to ask forgiveness than permission" lifestyle. When they get the idea to start a game a couple of weeks later, they feel like they've got the hang of this place and what is/isn't allowed. Simple ignorance. So MAKE THEM READ THE RULES. It may be your habit to do so, but it may not be theirs.

There is no need to hunt down the PM's for all potential games. I came up with that last night, in chat and have since reevaluated it based on comments both last night and here.

The players will police themselves, addressing trolls and other related problems as necessary.
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PostPosted: Wed Mar 15, 2006 4:00 pm
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rowan
Unfictologist

Joined: 12 Apr 2004
Posts: 1966

Re: The issue of imploding games

FLmutant wrote:
That lack of meta conversation I think might contribute to these implosion feelings: wouldn't it be just as easy to hope the PM's next work is even better?
Maybe if I felt that whatever the initial problem was had been addressed, but most of the time the repeat offenders (as I'll call them) do not change much about how they run their games. They still try to run games with very little planning and very little support - all of which contributed to their original failure. When I see a game implode due to lack of planning by a PM, and two months later see the same PM try to launch another game, I am not going to go near it. I am also not going to get involved in games where I know the PM has seriously violated the trust of players in the past, by using information against them, attacking them during the course of a game, or outright lying to them.


Minor rant below - so read at your own risk.

----

<exasperation>
I guess I'm just tired anymore. I'm really beginning to feel like someone just knocked on my door, asked to swim in my pool, and then peed in it, when a game that is launched specifically at UF implodes (and when I say launched specifically at UF I mean those games that a: post their own trailheads here or b: start IMing people based on their UF profiles. This has nothing to do with the games that we at UF find in the wild and bring back to study). It's almost kinda sad that I can see a good side to implosions, but when you keep hearing the same excuses from people about why their game failed ("I had no idea it was so hard and that I couldn't do it alone"), you kinda stop caring. Well, at least I do. I don't care about the excuses anymore - none of them are original. There are too many games coming out anymore for me to keep giving the same people multiple chances to get it right. I don't even have time to play the games by PMs I do like and respect.

I just wish that these PMs who create these games on a lark would just let us know about it. Seriously, what's worse: Playing a game going along swimmingly and then having it blow up in your face or being told upfront "I'm not really sure where I'm going with this & it might not even finish, but I hope you have some fun"? Maybe PMs wouldnt get the vast numbers of people playing if they didn't say this was all for fun - but I think they would get a lot more positive feedback and advice and tips about how to make things better.
</exasperation>
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PostPosted: Wed Mar 15, 2006 4:12 pm
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addlepated
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Joined: 17 Aug 2003
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My $0.02, based on experience:

I'm one of the admins of a very large forum (94,000 active members). I have learned that if you give someone an inch, they will take 10 miles and cry for more. The only way to make sure that things remain on a sane and even keel is impartial, consistent application of the rules, with no emotion, personal commentary, or opinion from the mods and admins in dealing with the perpetrators (although the mods and admins are more than welcome in starting up their own threads discussing the factors they deem worthy).

It's not the responsibility of the staff here to make sure that everyone reads and follows the rules. That responsibility lies with the posters. If they don't follow the rules, then either their posts or their accounts should be locked. Eventually this will help with the issue of PMs posing as players, when they learn that this board means business as far as enforcement.

If a game implodes, I agree that the post(s) about it need to be locked immediately. Post-mortem discussion is almost always meta-related. Attacks should never be appropriate, but constructive criticism always welcome.

I do not feel this board needs more rules. The existing TOS and posted rules are more than enough to cover needed areas; they just need to be enforced.
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PostPosted: Wed Mar 15, 2006 5:00 pm
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buff
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Imploding...

Touchy subject, it seems?

If we can assume that any PM tries as hard as they possibly can to make their game reach the end, enjoy the players as much as possible and make the actual game design as enjoyable and original as possible, then we can make some statements out of it.

1) Any game that is launched is deemed, right or wrong, by the PM/s as being ready for launch.

2) Not all PM/s are aware of the massive amount of work behind a game.

3) No PM/s design/create/launch a game with the goal of having it implode.

4) We, in the terms of players, are enjoying the game out of our own free will, in our own time and by our own choosing.

Now, these statements tells us something- namely that the only thing UF, as a community, can do do minimize the amount of damage and fallout from any imploded game, and to reduce the risk of it happening again, to everybody's malcontent - is to inform - somewhere, somehow, sometime - future PMs what's actually involved with making a game. Perhaps, one can argue that this is not UFs responsibility, but since it effects us quite a bit - and we invest time and feelings into it - perhaps we should make it our responsibility. This need not be some great Bible-Of-Making-Perfect-ARGs-And-Why-It's-Much-Work type of thing...

Just a few pointers in the right direction. We could even write it collaboratively in a thread, summing up the experience of the PMs around - throw it onto a website and slam the URL somewhere.

Anything else, IMHO, is adding too much work onto the shoulders of people who already have great responsibilites (and do a great job) - and is really not our place, nor our job.

So, my vote is for some place where the basic info about The-Dark-Side-Of-PM:ing can be found by anyone looking for it.
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PostPosted: Wed Mar 15, 2006 5:01 pm
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Phaedra
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buff wrote:
Now, these statements tells us something- namely that the only thing UF, as a community, can do do minimize the amount of damage and fallout from any imploded game, and to reduce the risk of it happening again, to everybody's malcontent - is to inform - somewhere, somehow, sometime - future PMs what's actually involved with making a game. Perhaps, one can argue that this is not UFs responsibility, but since it effects us quite a bit - and we invest time and feelings into it - perhaps we should make it our responsibility. This need not be some great Bible-Of-Making-Perfect-ARGs-And-Why-It's-Much-Work type of thing...

Just a few pointers in the right direction. We could even write it collaboratively in a thread, summing up the experience of the PMs around - throw it onto a website and slam the URL somewhere.

Anything else, IMHO, is adding too much work onto the shoulders of people who already have great responsibilites (and do a great job) - and is really not our place, nor our job.

So, my vote is for some place where the basic info about The-Dark-Side-Of-PM:ing can be found by anyone looking for it.


I guess that's what the PM guide forum (an entire forum about these things), the offers of mentoring, and the regularly-scheduled PM chats are?

*headdesk*
*headdesk*
*headdesk*
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PostPosted: Wed Mar 15, 2006 5:09 pm
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Rogi Ocnorb
I Have 100 Cats and Smell of Wee


Joined: 01 Sep 2005
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And why, with ALL these resources, do we still have this problem.
*Rogi points up
They aren't interested in looking at your silly rules and guidelines. They've come up with a much better way of doing things and can't be distracted by all that "PM-Help" chaff.
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PostPosted: Wed Mar 15, 2006 5:34 pm
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Phaedra
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Rogi Ocnorb wrote:
And why, with ALL these resources, do we still have this problem.
*Rogi points up
They aren't interested in looking at your silly rules and guidelines. They've come up with a much better way of doing things and can't be distracted by all that "PM-Help" chaff.


Which is why their games keep imploding? Because their methods are so well-developed?

And calling the rules "silly" is not going to make them go away. They are the terms of using the forums. Break them, and the privilege of using the forums will be revoked. I'm having difficulty understanding why that seems difficult for people to grasp. If I break the rules of my health club, my membership will be revoked. If I break the rules of the dog park, my dog and I will be asked to leave. Claiming I didn't know because I didn't read the rules is not going to change that. Claiming the rules are "silly" is not going to change that.

Those are the terms of use.

As you do not own the forum, you will just have to live with that. People that don't like the rules are free to go elsewhere. They're not free to break them.

What is so hard to understand?

Plus the rudeness of the entire thing annoys me. When someone else provides facilities for you to use, and has rules, it's incredibly rude to then break the rules and then -- AND THEN! -- have the nerve to complain that the rules are "silly."

The admins put in an incredible amount of work to keep these forums running smoothly. (And free for everyone to use.)

They don't get paid. They do it for love of the genre and out of the goodness of their hearts. (That is, not to mention the actual financial cost in running Unfiction, which, considering the traffic, cannot be cheap.)

And some people still can't be bothered to follow the remarkably few rules.
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PostPosted: Wed Mar 15, 2006 5:50 pm
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rose
...and then Magic happens


Joined: 26 Nov 2003
Posts: 4117

My basic premise is that what we are doing now isn't working. I don't think anyone can honestly suggest that it does work. I thought that people object to games imploding so that it might behoove us to try to limit that occurance.

I did say these were only suggestions and I did ask for others.

If the problem with my suggestion is that it adds more work to the existing people, surely we can find resources to deal with this. It doesn't have to be an additional burden on the staff that is already here.

If I was wrong about the substance, that is that we don't have resources or assistance to offer, then perhaps people could suggest revisions to what I said was a rough draft?

I would also like to note that without PMs, we don't have games and without games we don't have a community. I suggest we may want to consider welcoming them rather than pushing them away.

I appreciate Rowan's suggestions too. Does anyone else have ideas they would like to share? Or comments on her suggestions?
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Mankind was my business, the common good was my business.~ Dickens


PostPosted: Wed Mar 15, 2006 5:58 pm
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