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 Forum index » Archive » Archive: Chasing the Wish » CTW: Interaction
EMAIL CP: dale's policy (Email from CollectiveProtective)
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MaggieMae
Boot

Joined: 02 Jan 2003
Posts: 41

EMAIL CP: dale's policy (Email from CollectiveProtective)

Just got this...

Dear Mr. Sprague:

We apologize for the inconvenience but there appears to have been a mistake with your e-mail to us about your account. The number you provided is not a valid Collective Protective policy number. Perhaps you made a mistake when submitting it. We are also somewhat concerned as to the e-mail address you have used to submit your request. It does not match the primary e-mail address registered for your account or either of the two alternates you have submitted. For security purposes, we must insist that your next request come from one of those three e-mail addresses and include your correct Collective Protective policy number. We certain you will understand that this is entirely for your protection.

Regards,

supportSPLATcollectiveprotective.com

Quoting Dale Sprague <my addressSPLATattbi.com>:

> I need information on my claim.
>
> My policy number is:
> 34097xx65736243239857ui23658
>
> Thank you,
> Dale Sprague

PostPosted: Sun Mar 02, 2003 1:08 pm
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Tien_Le
Charter Member


Joined: 22 Sep 2002
Posts: 878
Location: corner of no and where

>The number you provided is not a valid Collective Protective policy number. <

Nice goin' Maggie. Now we know not to dismiss this number as a policy number and look more closely at it.

PostPosted: Sun Mar 02, 2003 1:17 pm
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imbri
Entrenched


Joined: 21 Sep 2002
Posts: 1182
Location: wonderland

we also know that there are atleast 2 other email addresses out there for him. One is likely anonymousfame.

imbri

PostPosted: Sun Mar 02, 2003 1:58 pm
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Diandra
Unfettered


Joined: 27 Sep 2002
Posts: 390

Email addy

imbri wrote:
we also know that there are atleast 2 other email addresses out there for him. One is likely anonymousfame.
imbri


The primary email addy could be daleSPLATsynthasia.com

Dia
_________________
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PostPosted: Sun Mar 02, 2003 3:10 pm
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butterflyer22
Boot

Joined: 25 Sep 2002
Posts: 37

I received this as well:

Dear Mr/Ms Butterflyer:

We are somewhat confused as to your recent message in regards to a
Mr.Dale
Sprague. The number you provided is not a valid Collective Protective
policy
number. Additonally, we have on file a very recent notification of
Power Of
Attorney for Mr. Sprague being assigned to an individual other than you
or your
firm. Consequently, all matters pertaining to this account and the
disposition
of any and all claims must be administered through either Mr. Sprague
himself
or his assigned legal representative(s).
We have forwarded your request to both Mr. Sprague and to the
individual who
has recently been assigned Power Of Attorney for him for their
follow-up.

Regards,

supportSPLATcollectiveprotective.com

PostPosted: Sun Mar 02, 2003 3:35 pm
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konamouse
Official uF Dietitian


Joined: 02 Dec 2002
Posts: 8010
Location: My own alternate reality

I suggest that dale may have another email set thru his town's website. Perhaps dspragueSPLATaglauranj.org?

Maybe we can write back to CP using a dummy email (can anyone do that) as coming from babbottSPLATanonymousfame.com or the email address on synthasia's WhoIs contact info?
_________________
'squeek'
r u a Sammeeeee? I am Forever!


PostPosted: Sun Mar 02, 2003 4:33 pm
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bermuda653
Boot

Joined: 25 Sep 2002
Posts: 30
Location: 90265

konamouse wrote:
Maybe we can write back to CP using a dummy email (can anyone do that) as coming from babbottSPLATanonymousfame.com or the email address on synthasia's WhoIs contact info?


Perhaps also using a different To: address. The CP website says to contact records@collectiveprotective.com about establishing a temporary page. The interactions so far have been addressed to support@, no?
_________________
'muda

PostPosted: Mon Mar 03, 2003 12:03 pm
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kenbo
Decorated


Joined: 26 Sep 2002
Posts: 171

I think it's all acedemic now:


Quote:


From: <support@collectiveprotective.com>

To: <dale@synthasia.com>

Subject: Security Concerns

Date: 03 March 2003

Dear Mr. Sprague,

It is with great alarm we are writing you in response to a massive amount of e-mails and phone calls we have received in the last few days requesting information about you and your account. We are almost certain that many of these messages have come from people pretending to be you or someone representing you. Can you provide us with any reason why such an odd thing would be occurring?

We thought at first the increased activity might be due to the recent claims against your policy, including your recent accident and subsequent deaths of two of your family members, but the onslaught of messages has continued unabated, forcing us to take stringent and unusual security measures. First, we have several of our investigators reviewing the message logs for the past four days, to determine if any type of prosecutable fraudulent activity has occurred. Secondly, we must insist on direct contact with you before we can consider further processing any current or outstanding claims. Consequently we have dispatched an interviewer to your area to seek a personal meeting with you to discuss how best to proceed with this matter. We will discontinue all internet based support of this policy due to these concerns until such time as we are satisfied of the secure nature of our relationship. We thank you for your support and understanding.

supportSPLATcollectiveprotective.com

We put the pieces back together again.

54872xx65723983239845ui23658

_________________
I don't find excessive sanity to be a virtue.

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PostPosted: Wed Mar 05, 2003 10:20 pm
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dmax
Unfictologist

Joined: 09 Jan 2003
Posts: 1387
Location: Location: Location!

Helpful reference

http://forums.unfiction.com/forums/viewtopic.php?t=731
_________________
That sounds like something HITLER would say!

PostPosted: Wed Mar 05, 2003 10:55 pm
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konamouse
Official uF Dietitian


Joined: 02 Dec 2002
Posts: 8010
Location: My own alternate reality

grumpyboy from CD posted this:

Quote:
I emailed the insurance company a while back, asking for information on
their products. Just got this back:

-------------------------------------------------------
Dear GB:
Thank you for your interest in Collective Protective Insurance and our
line of Insurance products and services. As per our customary
procedures, we have turned over your request to our professional team of salesmen, one of whom will be contacting you shortly. Would you prefer the in-home visit or the one and half hour telephone interview? Please let us know and we will make the necessary arrangements.

Thank you,
supportSPLATcollectiveprotective.com


-------------------------------------------------------

Wondering what to do next. Any ideas?

_________________
'squeek'
r u a Sammeeeee? I am Forever!


PostPosted: Sat Mar 08, 2003 1:38 am
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AbuAmaal
Veteran


Joined: 05 Mar 2003
Posts: 87
Location: 85 Turkey Buzzard Bridge Road

Similar e-mail from Collective Protective

This doesn't seem too promising.
cp.doc
Description 
doc

 Download 
Filename  cp.doc 
Filesize  1.58KB 
Downloaded  141 Time(s) 

PostPosted: Sat Mar 08, 2003 2:45 am
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AbuAmaal
Veteran


Joined: 05 Mar 2003
Posts: 87
Location: 85 Turkey Buzzard Bridge Road

Follow up

Quote:

From:
Abu Amaal <abuamaal@earthlink.net>
Date: Mon, 10 Mar 2003 17:44:04 -0500 (GMT)
To: supportSPLATcollectiveprotective.com
Subject: Re: Re: Life Insurance Plans



A detailed brochure would be most welcome. In fact I generally prefer working with printed materials. Your information may be sent to:

Dr. A. Amaal
XXXXXXXXXXXXX
XXXXXXX, NJ XXXXX-XXXX

Your coverage area is a bit unclear. Do you have agents in the XXXXXXX area?

- Sincerely, A. Amaal

Note: this information not to be sold or transmitted to third parties without explicit authorization.

-------Original Message-------
From: supportSPLATcollectiveprotective.com
Sent: 03/10/03 07:58 PM
To: Abu Amaal
Subject: Re: Life Insurance Plans

>
> Dear Dr. Amaal:Sorry you found our website less than useful for your needs. We have passed along the feedback to the appropriate parties.
We would be happy to send out a detailed brochure about our facilities, services, and rates, and follow that up with a conversation either by telephone
or e-mail. Once you receive and review the materials, please notify us for the follow-up contact. Please provide your mailing address so that these materials may be sent out to you as soon as possible. Unfortunately, digital versions re not currently available of these documents.
Thank you,

supportSPLATcollectiveprotective.com

(my previous, clipped)


We shall see where this goes. I'm not spending a lot of time on this site, but I will check in periodically. If anyone wants to send me relevant information or suggestions, direct email to abuamaalSPLATearthlink.net is most effective. I don't see how I can establish a business relationship with these people though. Not that I couldn't use some additional insurance.

- AA

PostPosted: Mon Mar 10, 2003 10:16 pm
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