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 Forum index » Archive » Archive: General » ARG: Super 8
Rocket Poppeteers Registration Trouble
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morph1138
Boot

Joined: 13 Mar 2010
Posts: 49

Rocket Poppeteers Registration Trouble

Hi guys, I have tried to register with the site and it won't let me. If I enter the stuff as it appears on my letter it says registration not found and if I try a new one it says it can't connect. Am I doing something wrong? Or does anyone know of an e-mail addy I can get help at? Thanks!

PostPosted: Fri Aug 06, 2010 7:16 pm
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comadarkvale
Unfettered


Joined: 12 Oct 2009
Posts: 747
Location: tampa fl

infoSPLATrocketpoppeteers.com email them it may take a couple days for response.
_________________
All things are true. God's an Astronaut. Oz is Over the Rainbow, and Midian is where the monsters live

PostPosted: Fri Aug 06, 2010 7:30 pm
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emato
Unfettered


Joined: 06 Aug 2007
Posts: 333
Location: Florida

Re: Rocket Poppeteers Registration Trouble

morph1138 wrote:
Hi guys, I have tried to register with the site and it won't let me. If I enter the stuff as it appears on my letter it says registration not found and if I try a new one it says it can't connect. Am I doing something wrong? Or does anyone know of an e-mail addy I can get help at? Thanks!


Did you try signing in with the letters and name exactly how you entered it on the newspaper clip-out? That worked for me.

PostPosted: Fri Aug 06, 2010 8:11 pm
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FilmEdge
Unfettered


Joined: 21 May 2010
Posts: 645
Location: Burbank, CA

Morph, both the question you raise and the solutions you're being offered (so far) are already being covered in the existing folder on this topic:

http://forums.unfiction.com/forums/viewtopic.php?t=30045

Many people have run into your same issue and many of them have posted their steps to solve the login problem. Please check it out for answers. This doesn't require an entire new thread.

PostPosted: Fri Aug 06, 2010 9:56 pm
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smartmart
Unfettered


Joined: 26 Jul 2007
Posts: 351

I finally got IN!!!!

Ok here's the catch. For some unknown reason, the changed my postal code.

I live in Québec, Canada and our postal codes are on this format: A1A 1A1. I just noticed on the reply from RP that the entry corresponding to my postal code is : QC A1A 1A1. They have added the province "QC" before the code. That is why I could not get in. It is the very first time I encounter this kind of change on my postal code. Also the error message is not very friendly as it could point toward the incorrect data instead letting you in complete doubt of what you got wrong.


I poured myself a chilled glass of homebrew draft red ale after that one! Cool Frosty goodness.

PostPosted: Fri Aug 06, 2010 9:57 pm
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punxtr
Die Hard Try Hard


Joined: 17 Jul 2010
Posts: 2994

Hey guys, RP emailed me again the same message before which didn't help me (because they didn't fix the space issue). But I checked the site and I can now use spaces for my astro name for new recruits!

I noticed that this didn't change the file size, which is what I use to gauge change. But since they made this change I'm not so sure about using it anymore. (Btw, I only think they made that change. Nothing substantial.)

PostPosted: Fri Aug 06, 2010 10:09 pm
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heavyunderground
Boot

Joined: 17 Jan 2008
Posts: 32

I just got a reply giving me the exact information I should input, and they did a similar thing to my postcode. It seems a bit strange, but oh well. I'm registered now, so I guess it doesn't matter too much!

EDIT: I should explain further to any Australians trying to register, you need to put in the state before the postcode, e.g. VIC 3000. That hopefully should get you in.

PostPosted: Sat Aug 07, 2010 12:53 am
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